Ninjastic
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
lifted1
on 15/04/2013, 00:51:45 UTC
Quote from: URSAY on April 14, 2013, 10:10:50 PM
Quote from: lifted1 on April 14, 2013, 10:04:56 PM
Quote from: URSAY on April 14, 2013, 09:58:37 PM
Quote from: lifted1 on April 14, 2013, 09:49:21 PM
Quote from: URSAY on April 14, 2013, 05:25:39 PM
Quote from: lifted1 on April 14, 2013, 02:14:07 PM
Folks, I have received my deposit to Gox, after about 17 days. However, it's only been about 3 days since I logged my complaint here. . Ursay I want to thank you for sticking to your word. I'm not gonna lie, I'm a little disappointed that I still got charged bitinstant fees... and that on top of that I have to pay $100 per btc instead of the $85 it would have been if my deposit had been processed correctly. But, somehow I feel like I won today, and I suppose that's worth something. Thanks.

Thanks for posting.  Again I apologize for any issues you have experienced.  If you will allow me to open a ticket for you regarding your execution price I will try to resolve the issue for you.  Would this be okay?  Smiley

Absolutely. Just tell me what to do and I'll be on it faster than whores on crack.  Grin  

Folks, be patient and give these guys a chance to help. If you provide the appropriate information in the correct places, you will get your money. Even I was skeptical at first, but I think it's clear that these guys are getting it done.

Order ID # ?


This is the one I got today which successfully deposited funds to gox:  
OrderID: 64a95439-ebb8-4fc1-8b0d-52439abbbdb9


This one is the original I got on Match 28:  OrderID: 412773bf-8dc9-4316-99be-317fe346947e





THANK YOU URSAY  !!!

I'm sorry but could you please be clear about what I am looking into?  I only need information regarding orders that you have a problem with.  Thanks for clarifying!  Smiley


Ursay, You asked me to provide you with an order ID so you could look into an execution price. In my last post, I provided you with both the order ID for my original transaction on march 28, which was unsuccessful( when BTC was $85), and the order ID for the successful deposit that finally made it to my gox account today. I wasn't sure which you would need in order to look into the execution price, so I gave you both. Please let me know if there's something else I need to do. Thanks much.