Just a small update. I got a reply from them just now :-) Thanks.
OK, just tell us the progress, is your fund unfrozen now? I wish you good luck, nitrogen is the best sportsbook, they will not steal your fund.
Yes, unfrozen and able to cashout. There was a need for the investigation. Reason for posting here is I wanted to speed things up, and was not informed how long it would take. Nevertheless, I'm happy with the outcome as I need the coins to use on other sites. I'll continue to use Nitrogen.
Yeah, Nitrogen is one of the best casino, they will finally pay you for sure. Congratulations for the winnings.