Re: Official Newbie BitInstant Support Thread (Active Customer Support)

URSAY, have those Gox codes begun to go out yet?
Are they going out in order of when the order was placed?

Please identify yourself by email as that's how we have logged these issues. I can let you know your status once you provide this info.

Hello URSAY, I never received an email regarding this (requesting my Mt. Gox. account info). I never logged my issue on https://www.bitinstant.com/contact but I was on the 4/6 list AND you confirmed I was on the Mt. Gox coupon code list yesterday, please advise.

email?

either andrewb123456789@gmail.com or redacted@gmail.com; I have given you both at some point not sure which one is on your list you not specify when I asked. Thank you.

I am showing we pushed your order last night. Have you tried checking your Gox acct. for funds?

I just checked my Mt. Gox account and I am showing 0 BTC and 0 USD still.

Can you confirm what email was on the list so I can reference that for future reference.

Thank you.

Please allow 24 hours for your deposit to make it thru the queue. Thanks.

Okay, I will patiently wait. Just to confirm, my Mt. Gox account is under the andrewb12345678@gmail.com email address not the one on your list, I assume that doesn't matter for this purpose as you have my account number, but just want to make sure that won't cause any issues.

Also can you edit my other email address out of your last post if you get a chance, rather it not be public if possible.

Thanks,
Andrew