Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
URSAY
on 15/04/2013, 15:37:38 UTC
Order ID 62f756f2-1770-4361-a5a2-ccb68132efbb needs to be escalated

63+ hours now


Have you logged your issue thru bitinstant.com/contact ?

I did Friday

If you logged your issue at bitinstant.com/contact then you should of received an automated email which let's you know that our CS reps are working on your issue.  Can you supply me with your Gox acct. MX # ?

# M07225822X

Looks like there is an issue finding your Gox acct. but you've appeared to provide the acct. info we have on file.  I'm not sure how this type of issue would be solved so your best method for resolution would be to log everything at bitinstant.com/contact

Thanks!