Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
joeykrug
on 15/04/2013, 19:21:26 UTC
Hi I've submitted 2 support emails a few days ago, still haven't gotten a response. $2000 from dwolla --> MtGox hasn't gotten there yet. Email: joeykrug@gmail.com

Have you submitted your support request to bitinstant.com/contact ?

Please provide me with more info regarding your order and I will try to help.

Yes I have submitted support tickets.

First order ID:  Details: 50bbd6f6-1a4d-4289-8896-ac0d571db809
Second order ID. Details: da74dfa6-91af-403d-86e9-7f889f9eb1c8

Are you sure these are order IDs?

Yes I just double checked. They are quoteIDs obtained from dwolla