Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
URSAY
on 16/04/2013, 00:09:00 UTC
Ursay, is no one working on orders that are going into paypal?  My money has been stuck for 9 days now.  I have created a support ticket, but I have heard nothing at all.  Is there any way you can manually push this through?  If not, can you just cancel the transfer and put the funds back into MtGox?  Either one would be great.

OrderID: 685358d4-20e3-46a1-a2b2-005384e737d9
EventID: 650e435a-be63-410f-9a68-e03c4f0c037f
DestAccount: eldon@emathias.com
QuoteID: afe2c761-5348-445b-a66b-88dacbf9aacd
User: SYSTEM
DestExchange: paypal
eventtype: Order executed
EventSentAt: 1365237939.13
APIResponse: {u'errorCode': u'INSUFFICIENT_FUNDS', u'paymentID': 0}
FundsSent: $113.072 USD


Unfortunately I am unable to fix PP issues so I have to escalate.  I know that it is very high priority right now.

[edit] I am being told this is working...I believe it's just a matter of getting the old issues thru the queue