Here are the instructions for withdrawal/redemption: BTC redemption (cashout) fee is 0.25%, minimum 0.001 BTC. Processing time 0-24 hours. To redeem your BTC asset for real Bitcoins, Click Transfer Asset from top right menu, choose Asset: BTC (5592059897546023466) Receiver: 9583431768758058558 and Amount: the desired cashout amount. Enter in payment message the desired Bitcoin address you want the Bitcoins to be sent. Do not enter anything else in the payment message.
I'm confused as to what to add to the "Recipient*" line, which is a requirement when filling out withdrawal/redemption form. There is actually no "Receiver" line to fill out, only "Recipient", which doesn't work when inputting the BTC wallet I want to send my BTC to. Thanks in advance for the help.
You should enter your BTC-address in the message. The recipient should be 9583431768758058558.
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So I entered 9583431768758058558 for the "Recipient", I entered "BTC" for the "Asset", and I entered the BTC amount to transfer. There is was no other "message" line. I was expecting a "message" line on a following window, so I pressed SEND and my BTC dissapeared from my acct. I didn't have a chance to enter my BTC Wallet address. Where did my BTC go off to? Thanks again.