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Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
andrewb
on 16/04/2013, 12:29:35 UTC
Quote from: URSAY on April 15, 2013, 03:05:27 PM
Quote from: andrewb on April 15, 2013, 02:59:37 PM
Quote from: URSAY on April 15, 2013, 02:52:44 PM
Quote from: andrewb on April 15, 2013, 02:45:37 PM
Quote from: URSAY on April 15, 2013, 02:37:20 PM
Quote from: andrewb on April 15, 2013, 02:30:31 PM
Quote from: URSAY on April 15, 2013, 02:07:01 PM
Quote from: FYourself on April 15, 2013, 04:25:30 AM
URSAY, have those Gox codes begun to go out yet?
Are they going out in order of when the order was placed?


Please identify yourself by email as that's how we have logged these issues.  I can let you know your status once you provide this info.

Hello URSAY, I never received an email regarding this (requesting my Mt. Gox. account info). I never logged my issue on https://www.bitinstant.com/contact but I was on the 4/6 list AND you confirmed I was on the Mt. Gox coupon code list yesterday, please advise.

email?

either andrewb123456789@gmail.com or redacted@gmail.com; I have given you both at some point not sure which one is on your list you not specify when I asked. Thank you.

I am showing we pushed your order last night.  Have you tried checking your Gox acct. for funds?

I just checked my Mt. Gox account and I am showing 0 BTC and 0 USD still.

Can you confirm what email was on the list so I can reference that for future reference.

Thank you.

Please allow 24 hours for your deposit to make it thru the queue.  Thanks.  Smiley



Hello URSAY, it has been over 24 hours and I still have nothing in my Mt. Gox account, can you please check the status of this. I would love to get my money ASAP as BTC price approaches a low. Thanks