If you follow the BTC on the blockchain you will notice that they are consolidating the money in a few wallets (probably cold storage, hot wallet, fee wallet etc, but the fee they are paying is to low so the transactions are not confirming.
I was very excited about this ICO, but now, I am very disappointed of such a "newbie's" mistake.
I read that the money will be moved into cold storage and multisig wallet but this is taking long time. it is close to 6 hours now that I made my deposit and their is no transaction details yet on my dashboard, I think Marina-T should come and tell us what is actually going on