This is quite an amount of review you made there even with nice recommendations couple with passing it across maturely which is something so scanty around here as the moment one or two difficulties is being faced on a gambling site, the next thing is opening a scam thread even before going through the right channel. I hope the admin can look into this and you will be able to withdraw your funds accordingly.
It's been 24 hours and no response here or on my email. They say it can take up to 48 hours to withdraw, but no communication at all is a bit worrisome.
Will give them the benefit of the doubt for now. In case I do get my withdrawal and I can only say they have to improve their communication.
Since it is the week end just give the admins a bit of a time and hope their cold wallet is empty and may be so is the delay and i am not sure what the amount you are trying to withdraw,usually they are active most of the days and the support is very much active in this thread as he would answer every query within a day.