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Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
Cogine
on 16/04/2013, 16:19:57 UTC
OrderID: a8cb3b5c-45fb-4c76-b1b6-127e40dea270

Day12 with no money or information if they have the ability to even send it to me.

The API Barfed because it was being worked to hard
 - However it was stated that my order went thru successfully
 - Have sent a copy of my MTGOX account funding activity to show that the deposit was never processed
 - Have yet to see anyone say that they have received their money on this forum if it was stated that their order went thru but they never received the money.

Manually pushed on 4/8 and again just now!  Thanks!  Smiley
Nope, nothing here
All info again I guess

ZipZap - 524-193-562 - OrderID: a8cb3b5c-45fb-4c76-b1b6-127e40dea270
API Barfed - Did not receive Funds

ZipZap - 920-446-697 - OrderID: 19274754-2e2f-4a74-8cbe-64fc139f698a
API Worked fine and did receive Funds

Gave you a push on zipzap acct. # 524193562!  Smiley
Ok, since nothing has gone thru yet can we try the other ZipZap Account
Since there is nothing in my GOX account that says which ZipZap went thru.
I was assuming that ZipZap - 524-193-562 - OrderID: a8cb3b5c-45fb-4c76-b1b6-127e40dea270 this was the right one

It could be that
ZipZap - 920-446-697 - OrderID: 19274754-2e2f-4a74-8cbe-64fc139f698a was the bad one. Or that I have the order ID backwards with the ZipZap Accounts.
So could you trying pushing thru
ZipZap - 920-446-697 - OrderID: 19274754-2e2f-4a74-8cbe-64fc139f698a
And then it could be
ZipZap 524-193-562 OrderID: 19274754-2e2f-4a74-8cbe-64fc139f698a
Or
ZipZap - 920-446-697 OrderID: a8cb3b5c-45fb-4c76-b1b6-127e40dea270
Just trying to think of anything that may work at this point.

I'm confused.  Do you have multiple orders that you need resolved or are you trying to guess which orders have failed and which have been successful?  Thanks.
I am trying to guess at this point.
The emails I received when the orders were processed did not pair the ZipZap Account number with the Order ID from BitInstant.
So the only thing I can think at this point is that either
ZipZap 920-446-697  - OrderID: 19274754-2e2f-4a74-8cbe-64fc139f698a
Is the order that did not go thru, or I have the incorrect ZipZap Account number with the incorrect OrderID
So that would flip the order IDs with the ZipZap Account Numbers.
ZipZap - 524-193-562 -OrderID: 19274754-2e2f-4a74-8cbe-64fc139f698a
ZipZap - 920-446-697 - OrderID: a8cb3b5c-45fb-4c76-b1b6-127e40dea270
Like I said, just trying anything at this point since all information was not paired together, and I processed both orders at the same time at the moneygram retailer.