OP, did you provide them with a template for the reporting of their winnings? I hope you have also linked the Lotto winners to this thread,
because most of the nagging seems to be about the Lotto and not from the faucet side. I think it is a great idea and it is also beneficial for the
forum to get new users to join this forum.

Some people nag about the faucet. Including me, I'd like to have more transparency on the winning probabibility. The 00000 to 10000 'one armed bandit pull' presentation seems like a front for a lotto game with astronomically low chances for the higher prizes. I'm very curious to see the probability for each tier.
Well, just click on the "Multiply BTC" option at the top and then scroll down to "Roll History" and you will see both the faucet payout and your
gambling bets, which can be individually verified. {click on VER in the last column to the right}
The only thing that cannot be verified are the Lottery at this moment, but Wetsuit already offered a bounty to the person that can develop a
system that would make it provably fair.

I want to know the probability. How many people win the main prize? 1 in 10,000? That can't be, it would ruin the site owner to give away 200 dollars for every 10,000 tries. 1 in 100,000? 1 in a million? 1 in a billion? 1 in a trillion? Just give us the numbers, you're like a bank now as you are paying interest, you should be more transparent and not fool people with shady casino games.