Post
Topic
Board Exchanges
Re: Wirex- Bitcoin Debit Card | Buy Bitcoin | Mobile Banking | Send Money
by
Alejandra
on 13/04/2017, 12:57:58 UTC
Hello now your bank rejected my docs for the third time and let me know how can i get my money back from the account i mean i withdraw 108$ and there was $8 already in the card so total of $116 and when i came to use it they blocked my card and asked me for verification your problem from the beginning is that you didn't mention about the block after i withdraw the money to my wirex card right Huh? ok and then i read in the TOS that i need to verify my account to only increase the limits you didn't mention that if i withdraw the card will get blocked you should be clear in the TOS so now i need to know how to get my money to pay-pal i got tired from this really 3 times to upload my docs and failed i really see that is not my problem it's yours you didn't mention also i used my wirex account for a while with no problem and the problem started to happen when i withdraw the money from my paypal so now how you will refund my money you will send the money to source which is my paypal account or what i need to know because i need my money back ?? I have made a support ticket with this number 84004 so please let me know what's gonna happen with my problem because it's really tough Sad

Thanks in advance,
ALE