I haven't been following this completely. But just saw the trust as negative for the sportsbet account on this forum. Did they sort it out ? I see their post, but no update beyond that for the last 3-4 days.
ExcessTest ?
No. They have asked for more documents, which I have sent them. But they have not replied to my emails for 4 days now.
Not taking their side, but perhaps because of Good Friday and the weekend. I have had a delay in response from support because it was a weekend, and am aware they do not have a working back end team during the weekend. But no way I am taking their side. Should wait for one more day.