Why did you do business with them in the first place if you don't trust them with your personal information? The Terms of Service (which you agreed to when you signed up) clearly state that they "will request identification information" and can freeze your account at any time if you don't provide it. They are legally required to collect this information due to anti-money laundering regulations. If you used their service with no intention of ever providing your personal information despite agreeing to a TOS saying you will be required to do so, that basically amounts to fraud on your part. Your chances of getting your money out without handing over your information are not good.
Well, I'm pretty sure that when I signed up they didn't have this in the ToS, certaintly not the bit about "give us enough personal information to make any online crook salivate or lose the money we happily accepted when you sent it"
I'm not even sure they had a ToS at that time
On the verification page itself, it states that you can ask to become verified in order to improve security, not that it's mandatory.
I think you will agree it's a bit hypocritical to first take my money and allow withdrawals as well (to a verified SEPA bank account no less), only to spring this extra requirement now that the market slows down ?
Why allow bitcoin deposits, but not withdrawals ?
Hence my questions about the process itself. what else will they ask once I pass this hurdle ? They can add any requirement they wish at this point.
Sure, I could just hand it all over and trust them to not fuck it up.
The problem here is I don't like the risk, their track record isn't so great (my email was leaked in the previous hack. I still get targeted phishing mails)