Re: ★★DigiByte|极特币★★[DGB]✔ DigiSync v6.14.2 - DigiSpeed

and if you somehow manage to back up the wallet in the same file where it already exists, you have not made a back up! And you are sure there are no other instances of the program running before install?

Yes, I uninstalled it and restarted the computer. Re-installed it and checked the task manager before re-starting the program. Same issue!

very strange......you don't have Norton running do you?

I have Avast. Does that matter?

It shouldn't but I think Norton doesn't like digibyte and normally offers to remove it for free. The only thing I can think of right now is that your wallet.dat is possibly corrupt. Try saving it somewhere else first then deleting it from the digibytespeed file before restarting to see if that gets you a new empty wallet up.

digibytespeed file? Where is that located in windows?