Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
URSAY
on 17/04/2013, 17:10:11 UTC
Hey URSAY,  I made a BtC -> Email order and I got an email from coinapult saying bitinstant sent me $0.  Is this a bitinstant issue or Coinapult?


OrderID: a198683a-3faa-4c4b-894d-729c7a02b406
EventID: b5ec1596-dc95-484e-ac6a-1c35ff449c19
QuoteID: f5ac33b0-7e5f-46fb-baf5-74185f7deb65
User: SYSTEM
DestExchange: coinapult
eventtype: Order executed
EventSentAt: 1366155941.99
FundsSent: $72.0075 USD


I have seen this type of issue and I am unable to resolve it.  I don't know who's end it's on and I have to escalate these issues.  You would be best served thru bitinstant.com/contact

Thanks.