So are you saying that it can't happen or that it didn't happen? I am telling you right now that it did happen. My coins were claimed by someone else. As soon as the swap site said that the txid had already been used I tried it again in case I entered something wrong and got the same response. Then I went to the block explorer and saw the transaction there on the front page. So the info was available.
I have a decent amount invested in this coin and planned on making a contribution to the dev fund as a thank you after making the swap, but my first experience with this swap makes me worry about the security of the transition. I was hoping for a real response to my concerns, not "I doubt that happened."
What I said was that it was very unlikely. A swap was sent and before it could really have a chance to even show up on the explorer it was submitted. In my years of processing payments I have seen hundreds of attempts by people to claim what isn't theirs or try to steal from me. I believe you have the coins and are trying to get double what you had.
The transaction was sent at 2017-04-20 03:57:12 and it was inserted into my database at 2017-04-20 03:58:29. That is a very, very, very rare chance that within 1 minute 17 seconds that swap was inserted in and someone managed to snatch it.
This was posted here because the HYPER Board is about honesty and transparency and the best thing for this situation is to have made it public as it concerns the entire community.
A side note, why did you wait hours to contact us after noticing something off immediately?