I was using blockchain wallet for 2 years and everything was fine but 15 days ago they have some problems with there wallet.
I couldn`t login for 2 days after that they gave mi new address, i tried to import old address to use and they put it in watch only and now i can`t get my funds.
I most say that my comp crashed and i lost my private key.
Their support would not even hear me, said they can not help me and that's it.
I couldn`t login for 2 days after that they gave mi new address, i tried to import old address to use and they put it in watch only and now i can`t get my funds.
I most say that my comp crashed and i lost my private key.
Their support would not even hear me, said they can not help me and that's it.
They do not store your Private Key on their site. Did you make a backup of the seed, when they prompted you to do it? I also find that the site
has troubles with Anti-virus software when it re-directs https sites to protective mode. You have great difficulty if you run AV software that
protect your secure sites. I seldom use online wallets anymore and switched to hardware wallets and paper wallets.
*cough*bullshit*cough* they 100% for sure have your private key and if you watch that address I guarantee at some point your bitcoins will leave that wallet. They won't be giving them back to you.
Anywho, use a better wallet, Web wallets are the devil's asshole. Use any non Web wallet and paper/hardware wallets for cold storage.
Thats not completely true. Web wallets are OK to use if you back up your mnemonic seed and secure it well by enabling 2 factor authentication. I have used Blockchain.infos HD wallet for a long time and I have no problems with it. A lot of people say they go offline but I have never encountered it.
If someone doesnt know how to use any BTC wallet and how to secure them he would surely have problems.