Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
URSAY
on 18/04/2013, 03:10:50 UTC
I've sent PMs on here and Reddit, I'm going to publicly paste my last one here because that's the only way I seem to get any responses.

Quote
Re: Order not completely fulfilled since 4/4
« Sent to: URSAY on: Today at 02:58:59 AM »
Quote  Reply  Delete 
Quote from: trevorj on April 09, 2013, 09:18:20 PM
Order Id: 7fe6085f-904a-4ca1-95f5-4a82d5122d61
'New Order' Date: Thu Apr 4 07:28:03 2013
'Manual transfer' Date: Tue Apr 9 01:01:53 2013

Hi, you guys did a manual transfer for my order, but I didn't get the amount of bitcoins I was quoted to get. Please advise.

Dude, it's been weeks. Why won't you respond?

Keep in mind I've also mentioned this here, on this thread, without any replies that I am aware of.

I've spoken with you regarding this issue many times and I actually just answered your PM.  Price execution and fee reversals can take time to research and then refund.  Your issue is logged.  Please be patient as we get to your issue.  Thanks.