I don't know of any legitimate bank in the world that would make you or anyone wait 2+ weeks to withdraw funds. Are they banking in Cyprus? I'm going to assume it's a Ponzi scheme until it's proven otherwise. And I don't mean by letting people eventually withdraw. I want to see ledgers.
Actually I have to say that I have my money now, so no issue there, But we have to remember, that BTC is dodgy, nobody regulates it, nobody regulates the exchanges, the payouts, anything.
So this is the liability we have to take with it.