Re: Official Newbie BitInstant Support Thread (Active Customer Support)

URSAY ITS BEEN 10 DAYS. THIS IS UNACCEPTABLE- WHAT IS GOING ON???
"MTGOX ORDER LOADING" SINCE THE MOMENT I ZIP ZAPPED THE FUNDS>

I DEMAND AN UPDATE

Quote ID   8ea1b978-1974-4eaa-a26f-e5362bb70b3b
Event ID   ffba9292-9235-4e19-892f-f4cedbe97586
Fees (inclusive)   3.99%%
Amount you paid   $500.0 USD
Amount you will receive   $480.05 USD
Destination exchange   Bitcoin Address
Destination account   1Lg1WkgmfCecLLeTFPCJh6bdn1BVWakpHP

Angry

This whole operation should be ashamed. What a joke of a name "BitInstant" my ass

Have you logged your issue at our main support channel?

bitinstant.com/contact ?

Do you have a zipzap acct. #?

Yes I logged a complaint 3 days ago.

zipzap Account # 682900501

Unfortunately this is not a problem that I can solve myself and it would need to be escalated to level 2 support. Your inquiry is best served thru our normal support channel at bitinstant.com/contact

I apologize for any delay. Thanks for your patience.