Why is support not doing anything? These guys claim 24/7 support and a response within a few business hours but I've never seen any of them actually online either on this forum, reddit or support system! All they do is make copy+paste messages saying to file it at the contact page. I did that ages ago, where is my money?!
I am not copying and pasting messages and I've responded to you many times. We are working on your issue. Thanks for your patience.