Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
zxr829
on 18/04/2013, 15:21:00 UTC
Hi, I posted last night and haven't gotten a response. I've been waiting over 36 hours. I submitted a ticket through the support page on the website. Here is my order info:

Order ID   9b7a6ec6-d7dc-465e-8690-6a2024b858af
Quote ID   d9d14ae7-407b-4906-8b5f-cabb8f9fb420
Event ID   4a091be2-c970-4001-a4f4-6e8b593760fa

Your issue would be best served at bitinstant.com/contact

If you have logged your issue here then you are currently in the support queue and our support agents are looking into your issue.  Thanks for your patience.  Smiley

I submitted a ticket to bitinstant.com/contact and never heard anything. Thanks for your response, though. I'll sit tight and hope for a quick resolution.