I made an order two weeks ago that I got the confirmation email on, yet no funds were deposited. I contacted support and have heard nothing back, particularly frustrating since it was just cash to MTGox, and I've used Bitinstant before with 0 problems. I'd appreciate some help.

Please check:
OrderID: 8bd640ee-8495-404f-9f8f-dd389629e52a
QuoteID: 59628447-feb5-4e51-bed6-a10fff6c99bd