They are refunding customers who already had established and linked US bank accounts. This account has never had anything linked to it, and so it has to go through verification. I would either provide account details or initiate the transfer to your account. (Which requires a picture of a photo ID and your routing/acct number).

If I would have known, I would have changed out at 80USD/coin if I had been notified via email. I'd be willing to work with a coin vendor too, if coins went into an escrow wallet until verification.

The fact is that  I'd like to have 2500 USD worth of coins at a recent exchange rate. I've already missed out on a 20% change in fiat/BTC and would rather have access to my funds (Or have them in BTC rather than USD)

Thanks...