I initiated a BTC withdraw (redemption) on April 11th and I'm still waiting. What's worse, after logging into my online wallet, my account shows as UNKNOWN as if it's been disabled, and I don't have access to anything. What's even worse is that I've sent about 4 emails to support@heatledger.com in the last 2 weeks about my issues and about my "lost" BTC, and have gotten NO response.

If any of the HEAT team wants to resolve my way-overdue issue, especially my 0.29 btc that you are "holding", my account number is 6100592565213227281

This whole system is starting to really worry me. I have some faith in HEAT, but as of right now my "lost" btc is starting to make me suspect I have been defrauded. Looking forward to getting proven wrong.

-Very Frustrated HEAT investor