Im pretty sure that aside they've got huge number of costumer despite of those bad claims against them and could you see their account account hasn't tagged badly by dt members? Its because they settled down the problem occurs on them so cloudbet is one of the good sportsbook existing right now not unless if they've got a long time problem still existing at them.
It is pretty evident that they do have delays in the withdrawal process and if they could improve in their customer support then it will be a good sports book,the DT members have not tagged them because they used to settle the issue but it takes a long time to settle than other reputable sports book.The success of a sports book or any business depends upon how fast they can settle the customer issues and most of the gambling sites are improving on that aspect and i hope cloudbet too will follow that path.