Ticket #224764

I provided my government ID and proof of residency over 6 months ago in Nov. 2016 and my account is still pending in Tier 3 verification.

I've emailed support several times over the last two weeks without any response except an initial stock answer saying that "we're experiencing a higher volume of requests". You've had 6 MONTHS to verify and no update on what happened to my account.

Have you lost my personal info? Did something happen to it? I trusted your site by providing my Credit Card and Drivers licence months ago and now I can't seem to get a hold of anyone from this exchange. This is unacceptable, I have been very unimpressed with my experiences thus far.

Be legendary and get your shit together.