Thanks, but I just want to understand it before I contact the affiliate team.
I will give you an example. I referred a member which deposited 100 mBTC a month ago. Shortly after that the member bet the entire deposit on a soccer match and lost its bet. The balance of the member remains 0 and it has not been active since then. But the profit I got is 0. I faced this problem for another referred member, too, which however bet (and lost the bet) only a few days ago. As said before, I just want to understand why I do not take part of the turnover of these referred members.