Re: Official Newbie BitInstant Support Thread (Active Customer Support)
It's been 48 hours since my order and quite a bit of time since I submitted a ticket through the support page on the site. I noticed you've been able to push some other people's orders. Would that be possible for mine? It was Dwolla->bitcoin address. Order info:
Order ID 9b7a6ec6-d7dc-465e-8690-6a2024b858af
Quote ID d9d14ae7-407b-4906-8b5f-cabb8f9fb420
Event ID 4a091be2-c970-4001-a4f4-6e8b593760fa
Order ID 9b7a6ec6-d7dc-465e-8690-6a2024b858af
Quote ID d9d14ae7-407b-4906-8b5f-cabb8f9fb420
Event ID 4a091be2-c970-4001-a4f4-6e8b593760fa
I wish I personally could solve this issue for you but I would need to escalate for resolution. This support issue would best be served thru bitinstant.com/contact
Our support queue wait times are improving very rapidly.
