Site is a scummy operation, my account magically doesn't work anymore and their "within 24 hours" support doesn't respond. Total scumbags, glad I only lost a little over .1 btc to these twats although I'd rather burn 5x that amount to prevent these morons from getting any.
Do you have any proof of what you are calling site? It's never been appreciated by any of us that anyone calls any site as scam. However it can be a bug or maybe you offended some of their rules resulting in account block. As you said you haven't got replied from support, sometimes it can take more than 24 hours to get response from support. So have patience and see what support tells you about your account. If you still unsatisfied from their answer and think it's a scam then open a topic in scammer accusations.
Cheers
Moooonu