Ok, I will lock this thread. But what would be the right category? Also wouldn't you like to be warned about problem with an exchange?
Its been 12 hours since the withdraw request and I'm still waiting. This is very bad and I compare this to waiting for funds to clear after trading stocks. To me this is a BIG RED FLAG indicating something might be wrong with liquidity of the company.
Wrong category, this is for services. Try contacting their support, we cannot help you here with that.
And please do lock this since it is on wrong category.