Re: Coinizy Bitcoin Debit VCC Stay Away - Money Vanished - Waiting on Refund
Transferred my BTC to Coinizy wallet [...] still waiting for my refund
Hello there,Coinizy CEO here.
As notified, your refund has eventually been processed on May 5, which you promptly confirmed over email
However, I do recognize that we were quite late in the processing of your initial ticket, and we already expressed our sincere apologies for this.
Fuck I wish I saw this earlier. I transferred 0.38 BTC and it transferred correctly but I could not create a card. So I have a wallet balance that is un-accessible.
No response to email, or support ticket.
Online chat is offline.
No response to email, or support ticket.
Online chat is offline.
Hello there,
We replied less than 24 hours after you sent the above-mentioned support ticket.
You might want to note that we now have ten of thousands of customers, and an equally important number of tickets to answer.