I can not make payments from my faucet.
When I try to make a payment the following message appears: "Error detected: a: 2: {s: 6:" status "; i: -6; s: 4:" time "; N;}"
I already contacted my server and they answered the following: "The public IP of the shared server is what you see on your dashboard, note that this IP is from the shared server and not only from your site. Server, you can not access the site directly from the server IP. "
what should I do?
Hi
-6 means that your server IP address is not whitelisted.
What is your faucet address?
Also, you can ask your hosting provider to give you the server's outgoing IP address