@Giftzwerg - the same thing happened to me.
My payout was canceled after 8 days.
I`ve written several emails -> no answer
I requested a new payout -> no payout
I can only warn to deposit there!

The photo serves as proof before you (Betopen) also call me a liar.
If you are really sure that you have not done anything that breaking their terms then you should open a scam accusation thread to warn other people.
Nowadays many new gambling sites turned to a scam, so helping the community by warning us with sufficient proofs will be so much appreciated.