~snip~
"Game failed to start.
Please, contact support and provide the screenshot
ERROR CODE: XX000162"
Well, there is post about that code on previous page:
I really want to play that mega moolah game but i cant open the game because i get this error
Game failed to start.
Please, contact support and provide the screenshot
ERROR CODE: XX000162
~snip~
That code means the country associated with your IP is not allowed access as far as i'm aware (its a limitation imposed by microgaming rather than fortune jack).