I made this post because they are total shit right now.. I have had a case where I tried to deposit money using their card to a betting website but the betting website did not receive the money so my balance was not updated. I have opened many tickets for this and to this day they can't respond to tell me where my money went it's been more than a week now their support is total shit. now I have sent 100$ worth of bitcoin to another address from my account on their platform and it seems they did not calculate the transaction fees right causing my money to get stuck on unconfirmed for about an hour now.