Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
Gareth Nelson
on 20/04/2013, 16:44:56 UTC
how long does it take for a deposit to go through and to withdrawl ?

thanks
It used to be within the hour or less. Now they promise you within 24 hours but if you look at the past 300+ pages in this forum alone there are many unhappy customers lately over the past 21 or so days. I got lucky my issue was on day 1 and i found my way here quickly and i got resolution (4+ days). There are many going on 1-3 weeks with no resolution. I would question my sanity if i used their services again.

The past 24 hours we've been handling the vast majority of orders within 2 hours due to some recent improvements.