This doesn't really answer anything. Asking for the same information privately just takes away transparency rather than improving how the situation is being handled. So, specifically, how will they "fix the problem" for someone?

As mentioned above, I don't care about my token balance, either accumulated on CV or in my Instawallet wallet. For the former, I'd prefer that it was rolled back into the prize pot. I only ask how this is being handled because I'm curious and because those who do care -- specifically those with a large Instawallet balance potentially at risk -- should have a more concrete answer.