I'm new to Electrum and looking for support from their customer service department - do they exist? Can't seem to find a number or any contact details.

Problem I'm having is they two transactions haven't gone through and it's been a few days now. I understand that there is a bottleneck of transactions at the moment, but I've been waiting on these for nearly 4 days now - can any one help, point me in the right direction or give me contact detail for Electrum customer support?

many thanks in advance : )

http://imgur.com/OjzHkMO