I've been waiting a few weeks to get my $25000 limit extension, still waiting...
That sucks, they should handle that within a few days.
Waiting from more than a month, they wont even reply to tickets.
I haven't had that experience, I did get a reply to the level 2 verification ticket fairly quickly.
We are sorry to inform you that our profile verification process is taking longer than usual.
As long as there are no error messages on your profile page and you have completed all the fields required for the level of verification selected, your request is in the verification queue and will be review ed as soon as possible.
Thank you very much for your patience, and we are sorry for the inconvenience. If you have any further questions, please do not hesitate to ask us.