Site is a scummy operation, my account magically doesn't work anymore and their "within 24 hours" support doesn't respond. Total scumbags, glad I only lost a little over .1 btc to these twats although I'd rather burn 5x that amount to prevent these morons from getting any.
This is one reason I prefer on chain games, where deposit to site wallet is not required. But, BitDice was somewhat trusted. So, hopefully, your problem will soon be sorted.
How can it be sorted if he doesn't report it to the devs and if he posted some support tickets then it maybe seen and fix by the bitdice management but as I see right here that he's just trollin outhere maybe he should post some proofs that his account got encounter some trouble. But let see if this comment is true since dogedice responds already and see if this matter is true.