@Eliphaz or others that can let me know what's going on.....

So my BTC withdrawal has been stuck in the HEAT system for over a month now (since April 11th). 4 emails to support have gone unanswered. If anyone can please let me know what's going on I would greatly appreciate it.

What is currently the SEND HEAT tab in the online wallet used to be called something else about a month ago when I initiated the withdrawal. I had followed the directions and sent my 0.295 BTC to account #9583431768758058558 which I believe is the HEAT administrator's account that they required us to send our BTC to so they could manually initiate withdrawals in the previous version of the online wallet. My withdrawal was never initiated.

Please help. And thanks in advance.

My acct # is 6100592565213227281