I have my funds in usd on my bitfloor account, I an undergoing the verification process, but that will probably take a week. Bitfloor have yet to respond to any of my emails that I sent them, hopefully I can get my money back, this was my first time dealing with them.
I worked support a few years ago. You might think through what would happen if everyone sends email
s to them, how much delay does that cause.
Roman responded to 2 of my emails, he's definitely answering them.