Hello

We understand that we've been MIA on some tickets and some topics here.

And we understand that some people are angry and think that we've gone rouge and scammed your money

I assure you that is not the case and I apologize to everyone here if you were hurt or think that you've wasted your time.

Again my apologize and I guaranty everyone here in public that all tickets and questions and the problem will be answered here or on our support system within 12-36 hours depending on their severity and nature of the problem.

So if you've had any problem before or has an unanswered ticket please leave your ticket id, address (and email if you have) here and I will respond to them personally myself.

Also, we agree that withdrawal time on Bitcoin is a long time and we are working on reducing this time.

We may be used to answer with a delay but we are not scam and we'll never go scam after 3 years.