it does not see the dead board at all.
I will do this later today. I will send in dead board.
@philipma1957
You can send in just the bad hash PCB if other is working, or you can send the whole unit, whichever you prefer.
Comp Mining is an OPT-IN service for anyone requesting the repair service. After you obtain the repair ticket number from
support@bitmainwarranty.com,
Notify, support what you are sending in. (Full unit or just bad hash PCBs - Screenshot of Miner Status page before remove the bad hash PCB be highly recommended as an attachment)
Go to
https://host.myrig.com and register an account, activate 2FA, and please email support via the ticket your username from host.myrig.com and Active Carrier Tracking Number that shows Package acceptance. (Weight as well)
Once you receive, acknowledgment from support ticket, please log back in and save your BTC mining revenue receiving address.
Comp mining will takes place while the unit is in transit to Denver, and back to you.
BitmainWarranty brand is transitioning into MyRig
We now offer comp mining while unit is in paid repair. If it is not fixable, we will stop the comp mining upon discovery of none fixable condition and let you know!
Also, soon BitmainWarranty be reborn as Myrig.com
Yes, but it sucks. You have to send the ENTIRE unit back to China. I would recommend sending to Denver (It's not free but shipping was going to cost me almost 300$$!)
My unit was back in 13 days.
Boomin1
(Formerly Boomin until someone hacked my account!)
So I have a dead board on one r4.
What do I send you the dead board or the whole unit.
I am in New Jersey USA