give it a little bit of time , your screenshots aren't showing any thing suspicious
most of casinos do the same thing , but since you are a VIP " as you are claiming " it's a shame that they are taking time to process a 2 btc profit withdrawal
Fortunejack for quite some time they are no more providing instant withdrawal facility whether it is the small or big amount. But it looks like only for few member they may be sending instant and don't know what basis they are deciding that part. I too had same issues of waiting few hours to receive less than 01BTC. They will surely send money but they should remove that instant withdrawal statement from their website otherwise it is considered as a cheating.
Not because I'm promoting them through signature campaign, but the fact I always get instant payments so far. No doubt that there were some delay on big withdrawal as they needs to verify the big winnibmng first. I'm sure the payment will be sent shortly once they done the verification.