Verification dont take more than 48hours to get completed. So, if think you should get yourself verified to gain full access as i also was restricted to anything even i had funds and BTC so I opted to get myself verified so as soon as I submitted my documents in 48hours I got verified.
Well as i said i don't want to use zebpay anymore let alone full access so they should refund my bitcoins back to the address which was used to do deposit. It won't even take 1 minute to do so. Why would i do verification when i do not intend to use zebpay in future after this incident? I hope someone from zebpay will call me tomorrow and fix this!
Sorry to bearer of the the bad news to you but IMO they'll not.
They'll prove that it's totally your fault not reading their tos before putting your money into it.
As far as future use, cashing out your money is a future use of zebpay application so there is no other way than completing your kyc.