Sorry for the inconvenience, especially that you mention shtf. Since they would prolly have to hire a consultant for each of their customers, based on what i heard in the last weeks. And the people they could spare are most certainly busy with the unfucking believable gain of da Coin and the exponential increase of their customer base.

And this what Dargo does for Coiners here is so unheard of, that i would have quit weeks ago.
Try your bank of trust and mail(literally) exchange takes weeks at least.

Anyway Kraken was, is and will be the exchange i trust the most(although Stamps move was not bad).